Overview — What is a Trezor® Wallet?

Trezor® hardware wallets are small, offline devices designed to keep your private keys isolated from internet-connected systems. They are ideal for users who want a robust, user-controlled method to store cryptocurrency long-term. The device pairs with the official Trezor® Suite for account management, transaction signing, and firmware updates.

Getting Started

Begin at trezor.io/start. That landing page guides you through the Trezor® Suite App installation and device initialization. During setup you will create a PIN and record a recovery seed (12–24 words). This seed is your ultimate backup — store it offline and never share it.

Trezor® Suite & Bridge

Download the Trezor® Suite using the Trezor® Suite Download link on the official site. The Suite provides a modern desktop and web interface. For some systems and older browser integrations the Trezor® Bridge is used as a communication layer; if your device is not detected, get Trezor® Bridge Download from the official site.

Troubleshooting Login & Connection Issues

Trezor Wallet Login happens locally via the Suite. If you see “Trezor Login not working”, “Unable to login Trezor”, or “Error Connecting Trezor Account”, try this checklist:

  • Confirm the device is unlocked (enter PIN) and firmware is current.
  • Test a different USB cable/port and disable USB hubs.
  • Reinstall Trezor® Suite and Trezor® Bridge; clear browser cache if using web Suite.
  • Temporarily disable antivirus or browser extensions that might block USB communication.

Account Recovery & 2FA

If you lose your Trezor® device, restore access using your recovery seed on a new Trezor® or compatible wallet. Trezor® itself does not manage cloud 2FA; if a service uses 2FA tied to your keys, restore keys first then follow the external service’s recovery flow. There is no Trezor® 2fa reset that bypasses the seed — the seed is the recovery method.

Pro tip: Always verify downloads at trezor.io/start and never type your recovery seed online.

When to Contact Support

Contact the Trezor® Help Center for firmware update failures, suspected hardware defects, or if logs indicate repeated errors. Provide model, firmware version, Suite logs — but never reveal your recovery seed or PIN.

FAQ

1. How do I set up a Trezor® Wallet?

Go to trezor.io/start, download the Suite, connect the device, set a PIN, and securely write down your recovery seed.

2. Why won't my Trezor® log in?

Common causes: faulty cable/port, outdated Suite or Bridge, blocked USB permissions, or need for a firmware update. Follow the troubleshooting checklist above.

3. Can I recover funds if the device is lost?

Yes—restore with your recovery seed on a new device or compatible wallet. The seed is the single point of recovery.

4. Do I need Trezor® Bridge?

Bridge is required for legacy browser integrations. Most users will be fine using the downloadable Trezor® Suite apps.

5. What if I can't verify my wallet?

Ensure you used the official trezor.io/start, verify firmware signatures, and reinstall Suite/Bridge from official sources.